PROPERTY MANAGERS / AGENTS

COVID-19 RESOURCES 

Please see the following page for the most recent COVID-19 guidance for multi-family properties. We understand that the situation, and guidance, is changing frequently. We ask that you check this webpage regularly for up to date information. Visit our general COVID-19 information here. 

COVID-19 Confirmation
Report confirmed cases of COVID-19 on site to RIHousing by accessing the form below. Please report each unit separately.

COVID-19 CONFIRMATION FORM

 

RiskShare/Tax Credit/HOME/Mortgagee/UPCS Inspections and/or Monitoring

To the extent possible, staff will conduct all monitoring activities remotely. Physical inspection of the property will be scheduled and/or postponed 60 days from March 19, 2020.

Real Estate Assessment Center (REAC) Inspections

Per guidance received from HUD, all REAC Inspections have been suspended.

Replacement Reserve Inspections

Starting March 19, 2020, for the next 60 days, RIHousing will temporarily suspend all replacement reserve inspections for interior repairs that have been completed. In lieu of a physical inspection, we will request that owners /managers submit photographs of improvements to the property along with copies of paid invoices.

Tenant Evictions

Update: On April 8, 2020, Governor Raimondo announced that state courts will not process any residential or commercial evictions until after May 17th.

Governor Raimondo announced on March 19, 2020 that state courts will not process any residential or commercial evictions for the next thirty days. Residents are encouraged to contact Rhode Island Legal Services at 401-274-2652 x123 with any questions regarding this order.

Please click here for more information.

Social Distancing Measures

As this situation evolves, many of you will be revising your existing policies relating to tenant meetings and/or work orders. We ask that you provide us with a copy of your interim policy to address the “social distancing measures”.

Financial Support for Multi-Family Owners

RIHousing has established interim policy to provide financial support to RIHousing financed developments. These include relaxing replacement reserves minimum requirements, waiving distribution of surplus cash and/or executing forbearance agreements.

Please click here for more information. 

Answering Requests for Information on Residents

If you are receiving requests to release information about tenants in quarantine, who may be sick, or who have tested positive for COVID-19, please refer to the HUD Multifamily FAQ for guidance on how to proceed with those requests.

 

Essential Employee Designation

We know some of you may have questions about whether staff working at your properties are considered “essential.” Rhode Island has not yet determined what workers are considered essential and will likely not do so unless a shelter-in-place is ordered. However, the Department of Homeland Security Infrastructure Division has issued guidance to states should this determination need to be made.  The details of that guidance can be found here, but in summary it appears to capture staff working onsite in affordable housing properties, including maintenance, security and property management.